HOW  to buy KPLC Tokens from 1st September 2022

If you bank with one of the financial institutions in Kenya, you most definitely received a SMS from them stating that they have discontinued the purchase of KPLC-Prepaid tokens through their banking apps.

This came about as the State-owned power utility issued a directive locking out banks and third-party vendors from selling the prepaid tokens due to increased cases of billing fraud and complaints by customers on delays of receiving the tokens purchased.

“Dear Customer, Effective Thursday 1 September 2022, prepaid tokens will ONLY be bought through M-PESA paybill 888880, USSD code *977#, or KPLC banking halls. No other-party agent is authorised to sell prepaid tokens on behalf of KPLC. The company will therefore not take liability for purchases made through any other platform…” Kenya Power said in a notice.

This is not the first time KPLC has stopped third parties from selling tokens. A similar ban was made in 2019 after a rise in the number of reported cases of fraudulent deals by rogue Kenya Power Staff who allegedly “hacked” their own system and generated genuine tokens which they sold through third-party vendors.

To Buy Kenya Power KPLC Prepaid tokens, follow these procedure

On the Safaricom SIM Tool Kit, go to M-PESA menu

1. # Choose “Lipa na M-PESA”
2. # Choose “Pay Bill”
3. # Choose “Enter Business no.”,
4. # Type the KPLC’s business Number 888880
5. # Choose “Enter Account no.”
6. # Type your KPLC Prepaid Meter Number press ‘OK’
7. # Type the amount, between KSh100 and 35,000 and press “OK”
8. # Enter your M-PESA PIN and press ‘OK’
9. # Confirm all the details you have entered and press ‘OK’
10. # A confirmation SMS will be sent to your phone from M-PESA. Kenya Power will later generate a prepaid token valid for your meter and send via SMS.

How to buy tokens from USSD:

1. # On your phone, dial *977#
2. # Select Prepaid Services or postpaid services.
3. # Enter your Meter number.
4. # Enter the amount of money you wish to spend.
5. # Enter your MPESA pin and press send.

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